Shipping policy
Shipping Policy
Thank you for visiting and shopping with us! We aim to ensure a smooth and reliable delivery experience for all our customers. Please take a moment to review our shipping policy below.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.
Please note: High demand or unforeseen circumstances (such as holidays or weather delays) may extend the processing time. In these cases, we’ll notify you if there are any delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping options:
- Priority Shipping (1-3 business days)
- Standard Shipping (3-7 business days)
- Economy Shipping (5-10 business days)
Delivery times may vary based on your location and the carrier.
International Shipping
Shipping available in United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore.
We offer the following international shipping options:
- Express Shipping (1-5 business days)
- Standard Shipping (6-12 business days)
- Economy Shipping (6-18 business days)
Please note: Shipping times are estimated and not guaranteed. International shipments may experience delays due to customs clearance.
For questions about international shipping, please contact our customer service team at cowaa.17@gmail.com.
Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24-48 hours for the tracking information to update.
Shipping Address Changes
If you need to change your shipping address after placing your order, please contact us as soon as possible at cowaa.17@gmail.com. We will do our best to update the shipping information, but please note that address changes are not guaranteed after the order has been processed.
Lost or Damaged Packages
We are not responsible for lost or damaged packages. However, if your order arrives damaged, please contact us within 48 hours of receiving your item at cowaa.17@gmail.com, and we will assist you in filing a claim with the shipping carrier.
Contact Us
If you have any questions or concerns regarding shipping, please feel free to reach out to our customer service team at cowaa.17@gmail.com. We're here to help!
